Ireland Red and Brown Tweed Patch Cap

I bought two of these Trinity caps, the green and the charcoal. Both seem to be very good quality and the three stars represent that.
I know my hat size, it's either 7&3/8 or 59, depending on which measurement system is being used. The two I received are ostensibly the same size (L) yet one fits too loosely and the other too tightly.
When placing my order I tried to use the WELCOME code from the website's coupon page, but it wouldn't go through. There was no response when I tried to ask about that. I also noticed that the price showing in my cart at checkout was not the same as the price on the product page, the difference was a couple of dollars but I let that slide thinking it might have to do with exchange rates.
Both caps were showing "In stock - ships in 2 days" at the time I ordered. I received the automatic email saying "Thanks for your order, we'll let you know when it ships" immediately on placing the order. After 10 days of nothing further, I emailed to ask for a status update on the order, I didn't get any response to that email, but two days later I did get an automated email saying the order had shipped. I can only assume that the initial order had slipped through the cracks and was not processed until I asked about it. An apology for the delay might have been nice.
Summary: three stars for the quality of the materials, stars lost for the sizing and the lack of response both pre and post purchase.

I order 2 walking caps. Never received the order. I have tried reaching several times using different methods, but haven't received any reply back.

This is hat is style quality and comfort. Ace! Thanks. Melbourne is turning into late Summer Autumn. Perfect time for this hat. Great deliver service. Cheers

Wearing the right cap can make all the difference, even in business! I met recently with a fellow Irishman, Quinn, for the first time. Quinn's first words to me were "I love the Pub Cap" - little did he know that it was actually a Grey Herringbone Flat Cap. Then we shared a pint of Guinness and talked business, leading to a promising future partnership. It just goes to show that the right Cap can make a lasting impression.

My husband owns a couple of flat caps, but getting one from Irland was great. He loved it and I came 2 days before Christmas, perfect. It is well-made and fits perfectly. Thank you for the Christmas ornament, it is lovely and a nice surprise.